Natavision

You click the Download Natalog for Windows button on Natalog's homepage. See the detailed instructions for more information. After you run the downloaded file to install Natalog, a shortcut will be created on your computer. Use this shortcut to start Natalog.

Yes and no. You need an Internet connection in order to download the software. Then the first time you use Natalog, you must be connected to the Internet in order to verify your username and password. For subsequent uses of Natalog, you do not have to be online. This allows you to run Natalog on your laptop during a swim meet, for example, even if the pool deck has no Internet connectivity. Note that to change your account information and to receive software updates, you must be online. Furthermore, when your subscription year ends, Natalog needs the Internet to check your subscription renewal.

The meet results and top times that you load into Natalog are stored locally on your computer. This allows you to run Natalog without being connected to the Internet. The location of the file containing your data appears at the bottom of Natalog's sign-in page.

Natalog can load a number of formats. See the list of supported file types.

Many swim meets, swim teams, and conferences post meet results online as viewable HTML or PDF files or as downloadable SDIF or Hy-Tek files. The download may be described as an import for Hy-Tek Team Manager. If the swim meet results are not available in the correct format online, swimmers and parents may be able to get the SDIF or Hy-Tek file from their swim coach, who can export meet result files from the team's meet management software.

While a stranger's times might not be important to you now, if you go to a large meet later in the season you might want to know who your competition is going to be. Or, 10 years from now, you might be interested to find out that you once beat the kid who just won Nationals. In short, since you don't know what data you will want in the future, it's better to save it all now. Also, Natalog uses as much information as it can to do meet simulations and projections.

No. Once meet results are loaded into Natalog, the original files are no longer needed.

If you experience a problem with Natalog, we want to know about it. If an error message appears while using Natalog, please click the "Send Error Report" button so that we become aware of the issue. This report will be sent via the Internet to Natavision, but no personally identifiable information will be included. If an error message does not appear, please use the form on our website to report the problem, giving us as much information as possible. We will fix the issue and release a software update as soon as possible.

To request a new feature, ask a question, report a problem, or simply provide a suggestion, please fill out the form on our website. We want to hear from the swimming community. Your feedback will only make Natalog better.

Yes, the subscriber may use Natalog on any number of computers. Keep in mind, though, that all your swimming and running data is stored locally, so you would need to load the meet results on each computer, copy your Natalog file to the other computers, or keep your Natalog file in a shared location. The location of the Natalog file appears at the bottom of Natalog's sign-in page.

No. Natalog is only available via download.

If you are connected to the Internet, you are using the most current version of Natalog. When you start Natalog, it automatically downloads and runs the newest version available. If, for some reason, it gives an error message or still runs an older version, you could always resort to uninstalling and reinstalling the application.

To uninstall Natalog, follow the normal uninstall procedure for your computer. For example, on a computer running Windows, you would click Start, Control Panel, and Add or Remove Programs. Then you would select Natalog and click Remove. Note: To uninstall a version of Natalog before 2022 (version 14.13 and earlier), follow these steps.

Natavision decided to make Natalog subscription based so that (a) you get continual quality service, (b) you get the software at a low cost, and (c) you can have a free trial with full functionality and cancel if you are not satisfied. With your subscription, you get free software updates and free technical support. Subscriptions are available through PayPal™ on Natalog's homepage.

You can check your expiration date from within Natalog. From the menu, go to Help, then Product and User Information. If you have not canceled your subscription, then the date shown is the date your subscription will automatically renew.

Your subscription renews automatically every year unless you cancel it.

If you are not satisfied with Natalog, you may cancel at any time. You cancel your Natalog subscription from your PayPal account. Log into PayPal, find the subscription and click Cancel. If you cancel in the first 30 days, there will be no charge.

Yes. You will have full functionality until your subscription expires. After expiration, you can still view and print your meet results, top times, favorite athletes and teams, etc., but you can no longer make changes to this data.